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Review and development of the Refugeehome website refugeehome.uk
Issues & evidence:
A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it.
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A short guide on how to set up WhatsApp as a translation service
Guidance including a service blueprint for a translation service for asylum seekers & refugees.
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Miro board showing the process for building a new prototype website
Miro boards detailing all the steps involved in Salford CVS's journey to building a prototype website for their users.
Salford CVS also used Maze for testing the prototypes of their content.
Digital skills prototype app from the Scouts
A wireframe of a mobile app developed by The Scout Association for young people to work on their digital skills.
A volunteer management template using Airtable as a CRM
A volunteer management template in Airtable that anyone can use for free - click 'copy base' at top right. With tabs for volunteer enquiries, induction courses, active volunteers and active families.
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A resource site for Deaf and Disabled People led organisations (DDPOs) who want to get their communities talking about the issues that matter
Are you from a DDPO? Do you want to raise awareness about the issues that matter to the communities you support and represent?
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Wellchild Facebook community for families with complex medical needs
Facilitating peer to peer support for families with children & young people with exceptional & complex medical needs.
As a parent/carer of a child with complex medical needs I need quick access to information & support 24/7.
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Cloneable website that provides mental health services across the YMCA network
YMCA England & Wales wanted to develop a digital service that their network could use to support local young people with their mental health and wellbeing.
Mental Health therapy using Minecraft for young cancer patients
This solution seeks to build an engaging, interactive and fun Minecraft environment, to enable CancerCare North Lancashire and South Cumbria to continue to offer their ReFresh group (aged 13-18) a programme of fun activities that allow them to gain confidence, and share experiences with others af
Emotional wellbeing - identifying risks and responses to safeguarding issues
During the process of creating a digital video platform for young people in Cheshire, Warrington Youth Club assessed the safeguarding risks and created a traffic light system to provide support to online users of the website. This traffic light system is documented in this resource.
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Age UK - Volunteer platform prototype
A volunteer platform prototype for mobile devices, showing email prompts that different volunteers receive at different stages on their volunteering journey. The desktop version can be found here.
Theory of Change from a Music Therapy charity
The theory of change laid out in one page, as developed during the process of building the Singo Songo app.
Usability testing template for a prototype resource-sharing platform
An usability testing guide, with scripts and guidelines for interviews.
User research and persona for a young person at risk of becoming homeless
User persona created by1625 Independent People working on remote access communication.
Using SMS to connect with young people at risk of becoming homeless
Summary of the project 1625 Independent People completed, showing how they researched and tested two SMS text messaging systems.
Survey results to better understand the digital inclusion/exclusion of homeless-experienced young people.
Questionnaire to better understand the digital behaviours and needs of young people who have experienced being homeless in Durham.
Demo wordpress site for young people at risk of homelessness in Durham
The site was developed as a digital information resource for young people in need of housing or at risk of becoming homeless. The hypothesis for this work was:
Age UK Oxfordshire - user research insights into clients' motivations to do online exercise
To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.
Sing Songo mobile app for 3-5 year olds
An app with stories, songs and interactive educational activities for 3-5 year olds.
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Video weeknote sharing learning and process of engagement
A video from the Cooperative College sharing their learning and the process of their engagement with a digital agency and the young people that the college works with.
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Blended learning Playbook
A step-by-step playbook on implementing blended learning (a combination of live and online) for anyone delivering programmes to learners or working with beneficiaries.
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Digital Strategy for CHAS (Housing Advice) Bristol
A document outlining the digital strategy developed by CHAS for the organisation and its stakeholders, detailing how they will use digital, technology and data to strengthen their work in 2021/22.
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User needs of Citizen's Advice Southampton library hub
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
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Source code for remote controlled video calling used by Citizens Advice Southampton for their library hub service
Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.
Loan form for service users borrowing tech equipment.
Form template for Galloway's Society of the Blind clients to complete when they are borrowing equipment such as an iPad or tablet.
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Video about how Galloway's Society for the Blind helped combat digital exclusion
A video and blog about the journey Galloway's Society for the Blind into helping to make their sight-impaired users more digitally savvy using remote technology.