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Displaying: 1 - 27 of 27 results
Image
Screenshot of the Refugee Home website

Review and development of the Refugeehome website refugeehome.uk

Issues & evidence:

A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it. 

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Topics
Economic and community development (including international)
Society (eg human rights, equality, citizenship)
Format
Google doc / Word Doc
Type of resource
Access to resources (eg chatbot, resource hubs)
Accessibility of services
User research
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Whatsapp logo

A short guide on how to set up WhatsApp as a translation service

Guidance including a service blueprint for a translation service for asylum seekers & refugees.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Topics
Economic and community development (including international)
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Notion
Type of resource
Accessibility of services
Digital inclusion
Image
Miro board screenshot

Miro board showing the process for building a new prototype website

Miro boards detailing all the steps involved in Salford CVS's journey to building a prototype website for their users.

Salford CVS also used Maze for testing the prototypes of their content.

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Created date
5th November 2021
Updated date
5th November 2021
Topics
Charity and VCS support (including volunteering)
Format
Report / Research playback (Slides / Doc)
Type of resource
Access to resources (eg chatbot, resource hubs)
User research

Digital skills prototype app from the Scouts

A wireframe of a mobile app developed by The Scout Association for young people to work on their digital skills.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Children
Young children
Topics
Associations/Youth Groups
Charity and VCS support (including volunteering)
Education
Format
Prototyping (eg Figma, Maze)
Type of resource
Communities / peer engagement
Digital inclusion
Managing/organising volunteers
Online training / e-learning

A volunteer management template using Airtable as a CRM

A volunteer management template in Airtable that anyone can use for free - click 'copy base' at top right. With tabs for volunteer enquiries, induction courses, active volunteers and active families.

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Created date
19th November 2021
Updated date
19th November 2021
Topics
Associations/Youth Groups
Charity and VCS support (including volunteering)
Format
CRM / database (eg Airtable)
Type of resource
Increased service efficiency and organisational capacity
Managing/organising volunteers
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Wellchild logo

Wellchild Facebook community for families with complex medical needs

Facilitating peer to peer support for families with children & young people with exceptional & complex medical needs.

As a parent/carer of a child with complex medical needs I need quick access to information & support 24/7.

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Created date
19th November 2021
Updated date
19th November 2021
Audience
Children
Families
Parents and guardians
People with disabilities
People with learning disabilities
Young children
Young people
Topics
Health (mental health, physical health, health condition)
Social care
Social welfare (eg domestic abuse, bereavement, poverty)
Format
Messaging / Social (eg WhatsApp, Facebook)
Type of resource
Communities / peer engagement
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YMCA Changing Minds website

Cloneable website that provides mental health services across the YMCA network

YMCA England & Wales wanted to develop a digital service that their network could use to support local young people with their mental health and wellbeing.

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Created date
19th November 2021
Updated date
19th November 2021
Audience
Children
LGBTQ+
Young people
Topics
Health (mental health, physical health, health condition)
Format
No-code website / CMS (eg Webflow, Wordpress)
Type of resource
Access to resources (eg chatbot, resource hubs)
Delivering remote support and advice
User research

Mental Health therapy using Minecraft for young cancer patients

This solution seeks to build an engaging, interactive and fun Minecraft environment, to enable CancerCare North Lancashire and South Cumbria to continue to offer their ReFresh group (aged 13-18) a programme of fun activities that allow them to gain confidence, and share experiences with others af

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Created date
19th November 2021
Updated date
19th November 2021
Audience
Children
Young people
Topics
Health (mental health, physical health, health condition)
Format
Source code (eg GitHub Repository)
Type of resource
Delivering remote support and advice

Emotional wellbeing - identifying risks and responses to safeguarding issues

During the process of creating a digital video platform for young people in Cheshire, Warrington Youth Club assessed the safeguarding risks and created a traffic light system to provide support to online users of the website. This traffic light system is documented in this resource.

 

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Created date
19th November 2021
Updated date
19th November 2021
Audience
Children
Young people
Topics
Associations/Youth Groups
Health (mental health, physical health, health condition)
Format
Google doc / Word Doc
Type of resource
Communities / peer engagement
Safeguarding
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Age UK Volunteer App Prototype

Age UK - Volunteer platform prototype

A volunteer platform prototype for mobile devices, showing email prompts that different volunteers receive at different stages on their volunteering journey. The desktop version can be found here.

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Created date
28th October 2021
Updated date
19th November 2021
Audience
Men
Older people
Women
Topics
Charity and VCS support (including volunteering)
Social care
Social welfare (eg domestic abuse, bereavement, poverty)
Format
Prototyping (eg Figma, Maze)
Type of resource
Increased service efficiency and organisational capacity
Managing/organising volunteers

Theory of Change from a Music Therapy charity

The theory of change laid out in one page, as developed during the process of building the Singo Songo app.

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Created date
19th November 2021
Updated date
19th November 2021
Audience
Children
Topics
Education
Format
Google doc / Word Doc
Type of resource
Digital transformation / digital strategy

Using SMS to connect with young people at risk of becoming homeless

Summary of the project 1625 Independent People completed, showing how they researched and tested two SMS text messaging systems. 

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Created date
19th November 2021
Updated date
7th December 2021
Audience
Young people
Topics
Housing and homeless
Format
Messaging / Social (eg WhatsApp, Facebook)
Type of resource
Communities / peer engagement

Demo wordpress site for young people at risk of homelessness in Durham

The site was developed as a digital information resource for young people in need of housing or at risk of becoming homeless. The hypothesis for this work was:

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Created date
23rd November 2021
Updated date
7th December 2021
Audience
Young children
Topics
Housing and homeless
Format
No-code website / CMS (eg Webflow, Wordpress)
Type of resource
Access to resources (eg chatbot, resource hubs)

Age UK Oxfordshire - user research insights into clients' motivations to do online exercise

To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.

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Created date
23rd November 2021
Updated date
23rd November 2021
Audience
Older people
Topics
Health (mental health, physical health, health condition)
Social care
Society (eg human rights, equality, citizenship)
Format
Google doc / Word Doc
Type of resource
User research

Prototype testing guide

A guide to testing your prototype website created by Just Like Us.

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Created date
23rd November 2021
Updated date
23rd November 2021
Format
Prototyping (eg Figma, Maze)
Type of resource
User research

Sing Songo mobile app for 3-5 year olds

An app with stories, songs and interactive educational activities for 3-5 year olds.

The project was to create an e-learning platform c(website or app) for families with early years children (2-4 years old) lacking access to resources and/or for whom English is an additional language. 

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Created date
23rd November 2021
Updated date
23rd November 2021
Audience
Children
Young children
Topics
Education
Format
No-code website / CMS (eg Webflow, Wordpress)
Type of resource
Delivering remote support and advice
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Cooperative College Weeknote video

Video weeknote sharing learning and process of engagement

A video from the Cooperative College sharing their learning and the process of their engagement with a digital agency and the young people that the college works with.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
People with learning disabilities
Young people
Topics
Education
Health (mental health, physical health, health condition)
Format
Video (loom, vimeo, youtube)
Type of resource
Online training / e-learning
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Groundwork Trust Blended Learning Playbook

Blended learning Playbook

A step-by-step playbook on implementing blended learning (a combination of live and online) for anyone delivering programmes to learners or working with beneficiaries.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
People with learning disabilities
Young people
Topics
Education
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Notion
Type of resource
Online training / e-learning
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CHAS Bristol Housing Service Advice

Digital Strategy for CHAS (Housing Advice) Bristol

A document outlining the digital strategy developed by CHAS for the organisation and its stakeholders, detailing how they will use digital, technology and data to strengthen their work in 2021/22.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Men
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Format
Google doc / Word Doc
Type of resource
Digital transformation / digital strategy
Image
Jamboard

User needs of Citizen's Advice Southampton library hub

A jam board detailing the hub user needs of Citizen's Advice Southampton service users.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Families
Men
Migrants
Older people
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Jamboard / Miro
Type of resource
User research
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GitHub Repo

Source code for remote controlled video calling used by Citizens Advice Southampton for their library hub service

Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Men
Older people
People with disabilities
People with learning disabilities
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Source code (eg GitHub Repository)
Type of resource
Delivering remote support and advice
Digital inclusion

Loan form for service users borrowing tech equipment.

Form template for Galloway's Society of the Blind clients to complete when they are borrowing equipment such as an iPad or tablet.

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Created date
5th November 2021
Updated date
23rd November 2021
Audience
People with disabilities
Topics
Health (mental health, physical health, health condition)
Format
Google doc / Word Doc
Type of resource
Delivering remote support and advice
Digital inclusion
Image
Galloway's screenshot of video tutorial

Video about how Galloway's Society for the Blind helped combat digital exclusion

A video and blog about the journey Galloway's Society for the Blind into helping to make their sight-impaired users more digitally savvy using remote technology.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
People with disabilities
Topics
Health (mental health, physical health, health condition)
Format
Video (loom, vimeo, youtube)
Type of resource
Delivering remote support and advice
Digital inclusion