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CHAS Bristol Housing Service Advice

Digital Strategy for CHAS (Housing Advice) Bristol

A document outlining the digital strategy developed by CHAS for the organisation and its stakeholders, detailing how they will use digital, technology and data to strengthen their work in 2021/22.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Men
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Format
Google doc / Word Doc
Type of resource
Digital transformation / digital strategy
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Jamboard

User needs of Citizen's Advice Southampton library hub

A jam board detailing the hub user needs of Citizen's Advice Southampton service users.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Families
Men
Migrants
Older people
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Jamboard / Miro
Type of resource
User research
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GitHub Repo

Source code for remote controlled video calling used by Citizens Advice Southampton for their library hub service

Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Men
Older people
People with disabilities
People with learning disabilities
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Source code (eg GitHub Repository)
Type of resource
Delivering remote support and advice
Digital inclusion