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Age UK Volunteer App Prototype

Age UK - Volunteer platform prototype

A volunteer platform prototype for mobile devices, showing email prompts that different volunteers receive at different stages on their volunteering journey. The desktop version can be found here.

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Created date
28th October 2021
Updated date
19th November 2021
Audience
Men
Older people
Women
Topics
Charity and VCS support (including volunteering)
Social care
Social welfare (eg domestic abuse, bereavement, poverty)
Format
Prototyping (eg Figma, Maze)
Type of resource
Increased service efficiency and organisational capacity
Managing/organising volunteers

Age UK Oxfordshire - user research insights into clients' motivations to do online exercise

To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.

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Created date
23rd November 2021
Updated date
23rd November 2021
Audience
Older people
Topics
Health (mental health, physical health, health condition)
Social care
Society (eg human rights, equality, citizenship)
Format
Google doc / Word Doc
Type of resource
User research
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Jamboard

User needs of Citizen's Advice Southampton library hub

A jam board detailing the hub user needs of Citizen's Advice Southampton service users.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Families
Men
Migrants
Older people
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Jamboard / Miro
Type of resource
User research
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GitHub Repo

Source code for remote controlled video calling used by Citizens Advice Southampton for their library hub service

Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Men
Older people
People with disabilities
People with learning disabilities
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Source code (eg GitHub Repository)
Type of resource
Delivering remote support and advice
Digital inclusion