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Displaying: 1 - 6 of 6 results
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Screenshot of the Refugee Home website

Review and development of the Refugeehome website refugeehome.uk

Issues & evidence:

A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it. 

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Topics
Economic and community development (including international)
Society (eg human rights, equality, citizenship)
Format
Google doc / Word Doc
Type of resource
Access to resources (eg chatbot, resource hubs)
Accessibility of services
User research
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Whatsapp logo

A short guide on how to set up WhatsApp as a translation service

Guidance including a service blueprint for a translation service for asylum seekers & refugees.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Topics
Economic and community development (including international)
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Notion
Type of resource
Accessibility of services
Digital inclusion

Age UK Oxfordshire - user research insights into clients' motivations to do online exercise

To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.

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Created date
23rd November 2021
Updated date
23rd November 2021
Audience
Older people
Topics
Health (mental health, physical health, health condition)
Social care
Society (eg human rights, equality, citizenship)
Format
Google doc / Word Doc
Type of resource
User research
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Groundwork Trust Blended Learning Playbook

Blended learning Playbook

A step-by-step playbook on implementing blended learning (a combination of live and online) for anyone delivering programmes to learners or working with beneficiaries.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
People with learning disabilities
Young people
Topics
Education
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Notion
Type of resource
Online training / e-learning
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Jamboard

User needs of Citizen's Advice Southampton library hub

A jam board detailing the hub user needs of Citizen's Advice Southampton service users.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Families
Men
Migrants
Older people
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Jamboard / Miro
Type of resource
User research
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GitHub Repo

Source code for remote controlled video calling used by Citizens Advice Southampton for their library hub service

Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Men
Older people
People with disabilities
People with learning disabilities
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Source code (eg GitHub Repository)
Type of resource
Delivering remote support and advice
Digital inclusion