User research and persona for a young person at risk of becoming homeless
User persona created by1625 Independent People working on remote access communication.
User persona created by1625 Independent People working on remote access communication.
Summary of the project 1625 Independent People completed, showing how they researched and tested two SMS text messaging systems.
Questionnaire to better understand the digital behaviours and needs of young people who have experienced being homeless in Durham.
The site was developed as a digital information resource for young people in need of housing or at risk of becoming homeless. The hypothesis for this work was:
A document outlining the digital strategy developed by CHAS for the organisation and its stakeholders, detailing how they will use digital, technology and data to strengthen their work in 2021/22.
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.
Issues & evidence:
A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it.
Guidance including a service blueprint for a translation service for asylum seekers & refugees.
To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.
A step-by-step playbook on implementing blended learning (a combination of live and online) for anyone delivering programmes to learners or working with beneficiaries.