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Displaying: 1 - 14 of 14 results
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Screenshot of the Refugee Home website

Review and development of the Refugeehome website refugeehome.uk

Issues & evidence:

A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it. 

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Topics
Economic and community development (including international)
Society (eg human rights, equality, citizenship)
Format
Google doc / Word Doc
Type of resource
Access to resources (eg chatbot, resource hubs)
Accessibility of services
User research
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Miro board screenshot

Miro board showing the process for building a new prototype website

Miro boards detailing all the steps involved in Salford CVS's journey to building a prototype website for their users.

Salford CVS also used Maze for testing the prototypes of their content.

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Created date
5th November 2021
Updated date
5th November 2021
Topics
Charity and VCS support (including volunteering)
Format
Report / Research playback (Slides / Doc)
Type of resource
Access to resources (eg chatbot, resource hubs)
User research
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YMCA Changing Minds website

Cloneable website that provides mental health services across the YMCA network

YMCA England & Wales wanted to develop a digital service that their network could use to support local young people with their mental health and wellbeing.

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Created date
19th November 2021
Updated date
19th November 2021
Audience
Children
LGBTQ+
Young people
Topics
Health (mental health, physical health, health condition)
Format
No-code website / CMS (eg Webflow, Wordpress)
Type of resource
Access to resources (eg chatbot, resource hubs)
Delivering remote support and advice
User research

Age UK Oxfordshire - user research insights into clients' motivations to do online exercise

To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.

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Created date
23rd November 2021
Updated date
23rd November 2021
Audience
Older people
Topics
Health (mental health, physical health, health condition)
Social care
Society (eg human rights, equality, citizenship)
Format
Google doc / Word Doc
Type of resource
User research

Prototype testing guide

A guide to testing your prototype website created by Just Like Us.

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Created date
23rd November 2021
Updated date
23rd November 2021
Format
Prototyping (eg Figma, Maze)
Type of resource
User research
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Jamboard

User needs of Citizen's Advice Southampton library hub

A jam board detailing the hub user needs of Citizen's Advice Southampton service users.

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Created date
28th October 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Families
Men
Migrants
Older people
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Jamboard / Miro
Type of resource
User research
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Whatsapp logo

A short guide on how to set up WhatsApp as a translation service

Guidance including a service blueprint for a translation service for asylum seekers & refugees.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Topics
Economic and community development (including international)
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Notion
Type of resource
Accessibility of services
Digital inclusion

Digital skills prototype app from the Scouts

A wireframe of a mobile app developed by The Scout Association for young people to work on their digital skills.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Children
Young children
Topics
Associations/Youth Groups
Charity and VCS support (including volunteering)
Education
Format
Prototyping (eg Figma, Maze)
Type of resource
Communities / peer engagement
Digital inclusion
Managing/organising volunteers
Online training / e-learning
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GitHub Repo

Source code for remote controlled video calling used by Citizens Advice Southampton for their library hub service

Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
Asylum seekers and refugees
Men
Older people
People with disabilities
People with learning disabilities
Racial; ethnic or national communities
Women
Topics
Housing and homeless
Social welfare (eg domestic abuse, bereavement, poverty)
Society (eg human rights, equality, citizenship)
Format
Source code (eg GitHub Repository)
Type of resource
Delivering remote support and advice
Digital inclusion

Loan form for service users borrowing tech equipment.

Form template for Galloway's Society of the Blind clients to complete when they are borrowing equipment such as an iPad or tablet.

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Created date
5th November 2021
Updated date
23rd November 2021
Audience
People with disabilities
Topics
Health (mental health, physical health, health condition)
Format
Google doc / Word Doc
Type of resource
Delivering remote support and advice
Digital inclusion
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Galloway's screenshot of video tutorial

Video about how Galloway's Society for the Blind helped combat digital exclusion

A video and blog about the journey Galloway's Society for the Blind into helping to make their sight-impaired users more digitally savvy using remote technology.

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Created date
5th November 2021
Updated date
5th November 2021
Audience
People with disabilities
Topics
Health (mental health, physical health, health condition)
Format
Video (loom, vimeo, youtube)
Type of resource
Delivering remote support and advice
Digital inclusion