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User needs of Citizen's Advice Southampton library hub
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
Issues & evidence:
A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it.
To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.