User research and persona for a young person at risk of becoming homeless
User persona created by1625 Independent People working on remote access communication.
User persona created by1625 Independent People working on remote access communication.
Summary of the project 1625 Independent People completed, showing how they researched and tested two SMS text messaging systems.
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
Facilitating peer to peer support for families with children & young people with exceptional & complex medical needs.
As a parent/carer of a child with complex medical needs I need quick access to information & support 24/7.
To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.