Review and development of the Refugeehome website refugeehome.uk
Issues & evidence:
A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it.
Issues & evidence:
A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it.
An usability testing guide, with scripts and guidelines for interviews.
User persona created by1625 Independent People working on remote access communication.
To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
During the process of creating a digital video platform for young people in Cheshire, Warrington Youth Club assessed the safeguarding risks and created a traffic light system to provide support to online users of the website. This traffic light system is documented in this resource.