User research and persona for a young person at risk of becoming homeless
User persona created by1625 Independent People working on remote access communication.
User persona created by1625 Independent People working on remote access communication.
Summary of the project 1625 Independent People completed, showing how they researched and tested two SMS text messaging systems.
Questionnaire to better understand the digital behaviours and needs of young people who have experienced being homeless in Durham.
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.
Facilitating peer to peer support for families with children & young people with exceptional & complex medical needs.
As a parent/carer of a child with complex medical needs I need quick access to information & support 24/7.
A volunteer platform prototype for mobile devices, showing email prompts that different volunteers receive at different stages on their volunteering journey. The desktop version can be found here.
To inform Age UK Oxfordshire's digital design, they needed to gain more detailed insights into clients’ motivations to do online exercise, the technology and support they have and their experience of online activities.