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A short guide on how to set up WhatsApp as a translation service
Guidance including a service blueprint for a translation service for asylum seekers & refugees.
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Digital skills prototype app from the Scouts
A wireframe of a mobile app developed by The Scout Association for young people to work on their digital skills.
User research and persona for a young person at risk of becoming homeless
User persona created by1625 Independent People working on remote access communication.
Survey results to better understand the digital inclusion/exclusion of homeless-experienced young people.
Questionnaire to better understand the digital behaviours and needs of young people who have experienced being homeless in Durham.
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Source code for remote controlled video calling used by Citizens Advice Southampton for their library hub service
Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.
Loan form for service users borrowing tech equipment.
Form template for Galloway's Society of the Blind clients to complete when they are borrowing equipment such as an iPad or tablet.
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Video about how Galloway's Society for the Blind helped combat digital exclusion
A video and blog about the journey Galloway's Society for the Blind into helping to make their sight-impaired users more digitally savvy using remote technology.
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Wellchild Facebook community for families with complex medical needs
Facilitating peer to peer support for families with children & young people with exceptional & complex medical needs.
As a parent/carer of a child with complex medical needs I need quick access to information & support 24/7.
Emotional wellbeing - identifying risks and responses to safeguarding issues
During the process of creating a digital video platform for young people in Cheshire, Warrington Youth Club assessed the safeguarding risks and created a traffic light system to provide support to online users of the website. This traffic light system is documented in this resource.
Using SMS to connect with young people at risk of becoming homeless
Summary of the project 1625 Independent People completed, showing how they researched and tested two SMS text messaging systems.