A short guide on how to set up WhatsApp as a translation service
Guidance including a service blueprint for a translation service for asylum seekers & refugees.
Guidance including a service blueprint for a translation service for asylum seekers & refugees.
A wireframe of a mobile app developed by The Scout Association for young people to work on their digital skills.
User persona created by1625 Independent People working on remote access communication.
Questionnaire to better understand the digital behaviours and needs of young people who have experienced being homeless in Durham.
Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.
Form template for Galloway's Society of the Blind clients to complete when they are borrowing equipment such as an iPad or tablet.
A video and blog about the journey Galloway's Society for the Blind into helping to make their sight-impaired users more digitally savvy using remote technology.
Issues & evidence:
A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it.
Miro boards detailing all the steps involved in Salford CVS's journey to building a prototype website for their users.
Salford CVS also used Maze for testing the prototypes of their content.
YMCA England & Wales wanted to develop a digital service that their network could use to support local young people with their mental health and wellbeing.
An usability testing guide, with scripts and guidelines for interviews.
The site was developed as a digital information resource for young people in need of housing or at risk of becoming homeless. The hypothesis for this work was: