User research and persona for a young person at risk of becoming homeless
User persona created by1625 Independent People working on remote access communication.
User persona created by1625 Independent People working on remote access communication.
The site was developed as a digital information resource for young people in need of housing or at risk of becoming homeless. The hypothesis for this work was:
A document outlining the digital strategy developed by CHAS for the organisation and its stakeholders, detailing how they will use digital, technology and data to strengthen their work in 2021/22.
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.