User research and persona for a young person at risk of becoming homeless
User persona created by1625 Independent People working on remote access communication.
User persona created by1625 Independent People working on remote access communication.
The site was developed as a digital information resource for young people in need of housing or at risk of becoming homeless. The hypothesis for this work was:
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
A volunteer platform prototype for mobile devices, showing email prompts that different volunteers receive at different stages on their volunteering journey. The desktop version can be found here.