User research and persona for a young person at risk of becoming homeless
User persona created by1625 Independent People working on remote access communication.
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Using SMS to connect with young people at risk of becoming homeless
Summary of the project 1625 Independent People completed, showing how they researched and tested two SMS text messaging systems.
Survey results to better understand the digital inclusion/exclusion of homeless-experienced young people.
Questionnaire to better understand the digital behaviours and needs of young people who have experienced being homeless in Durham.
Demo wordpress site for young people at risk of homelessness in Durham
The site was developed as a digital information resource for young people in need of housing or at risk of becoming homeless. The hypothesis for this work was:
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Digital Strategy for CHAS (Housing Advice) Bristol
A document outlining the digital strategy developed by CHAS for the organisation and its stakeholders, detailing how they will use digital, technology and data to strengthen their work in 2021/22.
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User needs of Citizen's Advice Southampton library hub
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
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Source code for remote controlled video calling used by Citizens Advice Southampton for their library hub service
Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.
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A short guide on how to set up WhatsApp as a translation service
Guidance including a service blueprint for a translation service for asylum seekers & refugees.
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Wellchild Facebook community for families with complex medical needs
Facilitating peer to peer support for families with children & young people with exceptional & complex medical needs.
As a parent/carer of a child with complex medical needs I need quick access to information & support 24/7.
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Age UK - Volunteer platform prototype
A volunteer platform prototype for mobile devices, showing email prompts that different volunteers receive at different stages on their volunteering journey. The desktop version can be found here.
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Blended learning Playbook
A step-by-step playbook on implementing blended learning (a combination of live and online) for anyone delivering programmes to learners or working with beneficiaries.