Review and development of the Refugeehome website refugeehome.uk
Issues & evidence:
A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it.
Issues & evidence:
A lot of useful information for Asylum Seekers and Refugees is available on the Refugeehome website, but people don’t access it.
Guidance including a service blueprint for a translation service for asylum seekers & refugees.
A jam board detailing the hub user needs of Citizen's Advice Southampton service users.
Provides a wrapper and interface to enable remotely controlled video calling, with no computer interaction required by the remote user. Also enables the remote user to upload documents without needing to physically interact with the computer hardware.
Facilitating peer to peer support for families with children & young people with exceptional & complex medical needs.
As a parent/carer of a child with complex medical needs I need quick access to information & support 24/7.
YMCA England & Wales wanted to develop a digital service that their network could use to support local young people with their mental health and wellbeing.
During the process of creating a digital video platform for young people in Cheshire, Warrington Youth Club assessed the safeguarding risks and created a traffic light system to provide support to online users of the website. This traffic light system is documented in this resource.
User persona created by1625 Independent People working on remote access communication.
Summary of the project 1625 Independent People completed, showing how they researched and tested two SMS text messaging systems.
Questionnaire to better understand the digital behaviours and needs of young people who have experienced being homeless in Durham.